Technische Dienstleistungen (B2B Services)

The world of B2B is almost unimaginable without specialized technical services. Whether engineering, consulting, logistics, or research – this industry supports manufacturing and service companies along the entire value chain. Their tasks range from new product development and process optimization to professional corporate management.

Trust, expertise, and operational excellence are central. Players in this sector often operate on a project basis, are internationally networked, and are under significant time and quality pressure. Digitalization is also transforming the services themselves: platform solutions, automated workflows, and data-driven decision-making processes are rapidly gaining importance.

Typical areas:

Business & Tax Consulting: Strategy consulting, controlling, legal and tax matters
Legal Consulting & Recruitment: HR services, interim management, recruiting, contract law
Logistics & Storage: Warehouse management, transport organization, cold chains, customs clearance
Research, Technology & Engineering: Design offices, simulation, product development
Marketing, Advertising & Education: Agencies, training providers, media & knowledge services
Key challenges:

Project-based procurement & short-term needs
Shortage of skilled workers and bottlenecks in specialized knowledge
Comparability of qualifications and references
Need for clear SLAs (Service Level Agreements)
Scalability & integration into existing processes
Potential for digital procurement:

Transparent provider profiles with specializations & certifications
Faster selection of suitable service providers for complex projects
Integration of tendering, bid, and contract processes
Platform-based matching based on skills, location, and availability
Co-creation of solutions in flexible expert networks